Ordering Information

For ecommerce website users, we have prepared this “Quick Reference Guide” to ease your learning curve with the login and personal setting options:   Quick Reference Guide

We accept check, money order, and the following credit cards: Visa, MasterCard, Discover, and American Express. We also accept Western Union payment (please contact our office for details). Terms are available for business accounts, and if needed, payment plans are available for direct purchase by parents.  Please contact us at 1-877-766-7384 for additional information.

At MD Orthopaedics, we offer free shipping on every order in the USA.

PLUS, we’ll upgrade your free shipping to Next Day Air  for only $ 25.00 and Next Day Air Early AM for $ 50.00.

 glo_ups_brandmarkOur International customers will receive free UPS World Wide Saver.

All orders received Mon-Thurs by 10 AM CST will ship same day.

Orders received Monday – Thursday by 10 AM CST will ship the same day. Orders received after 10 AM will ship the next business day. Our business hours are 8 AM – 5 PM, Monday – Thursday; we are closed on Fridays. For US shipments, ground packages should arrive within 3-5 business days; please see our order form for faster shipping options. International orders are shipped using UPS Worldwide Express and may take up to 5-7 business days.

Returns are handled on a case-by-case basis. Please refer to the replacement/returns policy card sent with your order and contact us for a Return Authorization Number before returning any items. Refunds may take up to 4 weeks upon receipt to process. You may also view the policy card here: in English.